call center AI tool

Empower your agents and enhance customer experience

Equip your call center agents with instant, AI-driven real-time prompting and guidance for every call to deliver empathetic, accurate customer service and ensure compliance across all calls. 

Available as SaaS or on-premise solution, Hishoo integrates seamlessly into your current systems.

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customer communication

Why chose Hishoo for customer service conversations?

Analyze 100% of interactions

Hishoo analyzes every single interaction. This gives you a full picture of what’s happening, so you can spot trends, fix problems, and improve agent performance.

Typically a call center manager reviews only 2-3% of customer interactios.

Better compliance and consistency

Hishoo AI that monitors calls in real time helps your team adhere to quality standards, legal requirements, and company policies.

Fines for non-compliance can reach up to 4% of business global turnover.

Improve customer experience

By empowering your agents to provide faster, more empathetic service with real-time prompts, Hishoo enhances the customer experience.

66% of customers expect brands to understand their unique needs

Boost efficiency

Hishoo’s AI tool enhances efficiency by giving call center agents real-time support, reducing errors, and speeding up resolutions.

AI has the potential to enhance business efficiency by 40%

On-premise solution for big companies

Data security & compliance

Complete control over sensitive data ensures top-level security and adherence to industry regulations.

Custom integration

Tailor the system to your unique needs without relying on external platforms, giving you the flexibility.

Update flexibility

You decide when to update the system, preventing unexpected changes that could disrupt workflow or halt operations.

Empower your team to interact with ease and enthusiasm

Real-time suggestions

Hishoo’s AI recognizes customer needs and offers personalized prompts on how to solve issues or suggest relevant products/services easily and confidently.

Lower stress levels

The AI guides agent step-by-step, removing the uncertainty and stress of dealing with challenging customers, allowing to focus on connecting with the customer.

Learning for new hires

Thanks to AI-driven guidance and feedback, new and less experienced team members can rapidly become proficient in customer interactions.

Make work more fun

Hishoo adds a fun twist with gamification! Agents earn points for each successful call and compete with their colleagues for top spots on the leaderboard.

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How it works?

01

Before the call

  • The manager customizes the interaction script to fit the brand’s style and adds special offers that should be mentioned.
02

During the call

  • In real time the AI supervises if the script and special offers are being followed.
  • The AI gives live prompts for the conversation.
  • The system helps to address customers special needs and objections.
03

After the call

  • The system provides simple feedback to the agent, highlighting what went well and what could be improved.
  • Agents earn points for each successful call, and compete with colleagues for top spots on the leaderboard.

Ready to increase your sales?

Be among the first to experience the future of customer interactions.


Sign up today for early access to our AI-powered assistant.