ai voice simulator / contact center & salesai voice simulator / cc & sales

Your team practises tough customer calls with AI. Before they cost you a sale.

Agents and reps talk to AI customers built on your products, and get scored after every call.

4-week pilot / your scenarios / your personas 4-week pilot / your scenarios / your personas

reps from these teams already practise on Hishoo

  • PKO BP
  • mBank
  • PZU
  • T-Mobile
  • Millennium
  • Alior
  • Erste
  • CCIG
  • your team
how it works

Practice that sounds like the real thing.

No slides, no handbook. Your people talk to AI customers by voice, get scored on every call, and come back because they want to win.

Talk to an AI customer

By voice, in real time, on your products, scripts and personas. Anna is 54, has banked with you for years and wants to close everything today.

Get scored instantly

Every call is scored against the habits of your top 10%. Feedback lands seconds after the call, not weeks later in a coaching slot.

Climb the league

XP, leaderboards, leagues and the AI Bot Camp. People train because they want to win, not because someone told them to.

[ what we actually believe ]

People don't learn to speak by reading. They learn by speaking.

one tick, one conversation

your playbook

Built on your playbook.

We configure the pilot with you in week one: your scenarios, your personas, your knowledge base. Nothing generic, nothing off the shelf.

One AI customer, your whole playbook

Hishoo turns your products, scripts and knowledge base into customers who push back the way real ones do.

one simulator, every scenario

products, evaluation criteria, personas, knowledge base

  • KBknowledge
  • ECevaluation
    criteria
  • PEpersonas
  • PRproducts
Hishoo

Every call, scored the same way

Each conversation is scored on the habits of your top 10%, so coaching runs on data, not on gut feeling.

instant score, example call

  • empathy & tone the customer felt heard
  • retention offer timing and fit of the offer
  • compliance what must be said, was said

next session: retention offer timing

example team view

A Tuesday, at the manager’s desk.

What the team practised, who is improving, and who needs a retry. Coach from data, not from gut feeling.

this week, call by call

next league round in 12 minleague in 12 min

  • mon
  • tue
  • wed
  • thu
  • fri
  • sat
  • sun

example data

82%

of this week's calls

waiting for a retry

3agents

Next up: retention offer timing

objections handled vs lost

  • handled
  • lost

languages practised

en 46%pl 38%de 16%

Practise in English, Polish and German.

pilot data

Numbers from the first AI Bot Camp.

Counted across every participant, not a highlight reel. People don't learn to speak by reading. They learn by speaking.

  • competitors

    101+

    consultants in the first AI Bot Camp

    from banks, insurers and telecoms

    One league, the same AI customers, a single leaderboard.
    AI Bot Campfirst edition
  • skill growth

    +18

    skill points after just three sessions

    measured by the instant score

    Three sessions were enough to move the needle.
    Pilot dataaverage per participant
  • voluntary

    38%

    trained outside working hours

    132 min average training per person

    Nobody had to be told to train. They wanted to win.
    AI Bot Camppilot observation
pilot

Four weeks. Measurable results.

We configure the pilot together in week one: your scenarios, your personas, your knowledge base.

estimate

10 100 1,000

ramp time saved

Rollout · department

2,000working days a year

one track per department

Book a demo