Customer service

Artificial Intelligence (AI) is revolutionizing industries at an unprecedented pace, raising questions about its impact on the workforce and its ability to enhance emotional empathy. Among the boldest claims is Artisan’s controversial marketing campaign, “Stop Hiring Humans,” which has dotted streets in the United States with provocative billboards. The campaign echoes fears of widespread job […]

Customer service is the cornerstone of any successful business. It’s more than resolving issues or answering questions—it’s about creating memorable, meaningful moments that foster trust and loyalty. To illustrate how simple strategies can transform everyday interactions, let’s look at a real-life scenario involving Sarah, a customer service representative who went above and beyond for a […]