Hishoo
AI prompts and conversation analysis
Practice makes results!
HISHOO Simulator for Contact Centers
Your agents sell and serve customers better – they gain practical experience even before their first real call
HISHOO Simulator is an intelligent AI tool that allows them to practice skills in realistic conversations with virtual customers.
Do standard trainings really prepare agents for today’s challenges?
High costs, lack of realism, and high turnover make onboarding new employees in contact centers take too long and deliver limited results.
- We throw newly hired CC agents into the deep end, not always prepared → we lose customers and additional revenue.
- New agents get stressed because they haven’t developed practical habits on how to handle conversations with “difficult clients” on “difficult topics” → agents leave, and the cost of losing an agent after onboarding can reach up to 35,000 PLN.
- The low prestige of the CC agent profession → we face difficulties attracting people to companies.
How does the Hishoo Simulator for Contact Centers work?
TRAINER’S STEPS
Provide “company” information (e.g., sales methodology, regulations and policies, product data, etc.)
Define conversation models and profiles of “virtual customers” or… let AI do it
Set training paths for agents
Monitor agents’ results and progress through dashboards and rankings
Try for free, upgrade when ready
Get the AI-powered CC simulator training tool you need now.
Ask for a DEMO account and try 60 min of calls for free.
No credit card required | Upgrade when you’re ready
S
Up to 1000 min/month
120 €/month
0,12€/minute above limit
- Example virtual clients
- Manual configuration
- AI configuration
M
Up to 2000 min/month
220 €/month
0,11€/minute above limit
- Example virtual clients
- Manual configuration
- AI configuration
L
Up to 4000 min/month
400 €/month
0,10€/minute above limit
- Example virtual clients
- Manual configuration
- AI configuration
See how your Contact Center can start training today!
Book a demo of the HISHOO Simulator!