Hishoo
AI prompts and conversation analysis
Maximize the Result of Every Client’s Conversation
Unlock the power of AI for enhanced sales and customer experience
From hotels to call centers and healthcare, Hishoo’s Emotional and Speech AI technology helps businesses enhance interactions, boost sales, and improve customer experiences.
Real-time agent prompting and analyzing tool
- Hishoo’s technology analyzes live conversations between agents and customers, providing real-time prompts to guide agents during calls
- It includes reminders on covered topics, outstanding points, client reactions, and potential objections
- Real-time support maximizes the impact of every conversation, ensuring each call aligns with business and legal standards
interaction analytics
Detailed AI analysis of completed call
Traditionally, only about 2-3% of calls are reviewed by managers. Hishoo automates the analysis of 100% of customer interactions, offering detailed insights for improved decision-making.
Conversation status
Track the outcome and topics of each call, integrating the data into CRM systems, operational platforms, and contract preparation.
Quality assessment
Ensure each conversation follows the company’s methodology, scripts, or procedures.
Compliance monitoring
Verify that agents delivered necessary disclosures and obtained the required consents.
Industry-specific solutions
Boost Revenue with Upsell Opportunities
Hospitality
Hishoo’s AI-driven phone call prompter and analytics tool helps hotels increase average revenue per guest through perfectly timed and personalized upsell offers.
From room upgrades to exclusive services, Emotional AI understands guest preferences, while Speech AI ensures smooth communication.
Effective upselling techniques can increase hotel revenue by 10-15%.
Drive upsell success
Tailor offers to guest preferences at the ideal moment to boost revenue.
Reduce onboarding time
Real-time coaching ensures staff handle every interaction with confidence.
Enhance guest satisfaction
Make each conversation feel personal and natural with AI-driven insights.
Enhance Customer Experience and Empower Your Agents
Call centers
Equip agents with instant coaching with real-time prompts, helping them deliver empathetic and precise customer service.
Hishoo’s AI ensures that every interaction meets quality standards, driving both satisfaction and sales performance. Hishoo could be used as SaaS or as on-premise solution
Hishoo analyzes 100% of customer interactions, compared to the 2-3% a call center manager typically reviews.
Real-time coaching
Train and support your agents with instant feedback on tone, pacing, and emotion during calls.
Enhanced customer experience
Let AI-driven insights guide agents to handle every call with empathy and precision.
Monitor and optimize performance
Supervisors can track and enhance agent performance with detailed analytics.
Provide Personalized Care with Efficiency
Healthcare
Hishoo brings a human touch to healthcare communications, helping professionals understand and respond to patient needs during phone interactions.
Whether it’s addressing patient inquiries or supporting administrative staff, Hishoo ensures that every phone conversation is personalized and efficient.
61% of patients would visit their provider more often if the communications experience felt more personalized to them
Personalized patient care
Hishoo AI listens empathetically to patients, understanding their concerns and suggesting prompts for agents in real-time.
Improve staff performans
Real-time prompts provide healthcare teams with the support they need to communicate effectively and empathetically.
Reduce onboarding time
Real-time coaching ensures staff handle every interaction with confidence.
How it Works
Hishoo’s AI technology
At Hishoo, we blend Emotional AI and Speech AI to revolutionize how businesses engage with customers.
- Emotional AI: Detects and interprets emotions during conversations, enabling agents to respond empathetically and improve customer satisfaction.
- Speech AI: Analyzes tone, pacing, and clarity to optimize the flow of communication, reducing training time and improving overall call quality.
Hishoo’s technology adapts to various industries, providing real-time prompts, post-call analysis, and actionable insights that improve performance and compliance.