Unlock the Power of Post-Call Intelligence

Hishoo LISTENER - gives AI-driven insights for smarter analysis of 100% calls

Analyzes recorded calls with AI to ensure compliance, and enhance agents performance.

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Hishoo Listener

Why AI LISTENER Matters

Gain deeper insights from every call

Traditional call monitoring is time-consuming and inconsistent. AI-driven LISTENER ensures objective, scalable, and actionable insights for continuous improvement.

  • OBJECTIVE QUALITY ASSURANCE – AI evaluates calls consistently, reducing human bias.
  • COMPLIENCE MONITORING – Detects regulatory breaches, ensuring adherence to policies.
  • PERFORMANCE INSIGHTS – Identifies training needs and coaching opportunities.
  • SCALABILITY & EFFICIENCE – Processes vast volumes of calls quickly and accurately.

How Hishoo LISTENER Works

Turning conversations into actionable data

Hishoo Listener transforms recorded calls to extract insights, ensure compliance, and improve performance.

01

Upload recorded calls

Integrate call recordings from your system into Hishoo LISTENER secure platform.

02

AI-powered analysis

Our AI evaluates key metrics such as tone, sentiment, compliance, and engagement.

03

Generate insights

Get detailed analytics agent performance and compliance risks.

04

Take action & improve

Use data-driven recommendations to optimize customer interactions and staff training.

Key Features & Benefits

AI-powered call analysis for smarter decisions

  • AUTOMATED QUALITY SCORING – AI-driven assessments replace manual reviews.
  • CUSTOMIZABLE REPORTS – Tailor insights to your business needs.
  • SPEECH & SENTIMENT ANALYSIS – Detects tone, emotion, and conversation flow.
  • COMPLIANCE DETECTION – Flags potential policy violations.
  • AGENT COACHING INSIGHTS – Identifies areas for targeted training.

Who is Hishoo LISTENER For?

Designed for businesses that rely on call insights

Hishoo LISTENER is ideal for companies seeking an AI-powered approach to analyze 100% of calls.

  • CALL CENTERS – Ensure consistent agent performance and adherence to scripts.
  • FINANCIAL & HEALTHCARE Services – Monitor communication for compliance and service quality.
  • RETAIL & E-COMMERCE – Improve customer support and sales interactions.
  • HOTELS & HOSPITALITY – Improve reservation call quality and upselling techniques.
Hospitality Hishoo AI
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Retail Hishoo AI
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Healthcare Hishoo AI

Optimize your call insights – request a demo today!

Discover how AI-powered analysis can transform your quality assurance and compliance monitoring. See Hishoo LISTENER in action with a personalized demo.

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FAQ

AI enhances QA by automating routine tasks, allowing teams to focus on complex evaluations.

Hishoo LISTENER ensures enterprise-grade security and compliance with data protection regulations.

AI provides consistent, objective assessments with high accuracy, reducing human bias.

Yes, you can tailor reports to highlight the metrics most relevant to your business.

Hishoo LISTENER is available in on-premise versions for your information security.

Enhance сall monitoring with AI – try it today!

Experience the power of AI-driven call analysis with Hishoo Ex-post. Schedule a demo to see how it can optimize your operations.