Hishoo
AI prompts and conversation analysis
AI-powered call assistance for hotels with true hospitality
Hishoo AI helps front desk to provide easy exceptional service and sales
Optimize guest interactions, speed up onboarding, and track performance effortlessly.
Hishoo empowers your employees.
Hishoo helps you to maintain guest service standards
and improve the guest experience during each call
Hishoo AI ensures that every guest interaction meets your hotel’s highest service standards, making staff more confident, efficient, and guest-focused—all in real time.
Live call guidance
Employees receive instant prompts to ensure they follow service protocols, handle guest inquiries professionally while maintaining hotel standards.
Ensuring quality
Hishoo monitors calls in real time, helping staff adhere to service guidelines while ensuring a seamless and polished guest experience.
Faster onboarding
New hires can deliver high-quality service from day one, following structured real-time AI-driven guidance that reinforces best practices.
Motivating staff
Gamification keeps employees engaged and motivated with real-time fair performance tracking and transparent feedback.
Better experience
Guest calls are handled in a professional, efficient and personalized manner, resulting in more happy guests and revenue.
How Hishoo AI works?
simple, seamless, powerful
Monitors conversations between staff and guests, identifying key moments for upselling and service personalization.
Instantly suggests the best responses, upsell opportunities, and solutions based on the guest’s needs — right on the employee’s screen.
Logs call outcomes, employee performance, and guest preferences—without manual input.
Provides clear analytics on call success rates, upselling effectiveness, and team performance.
Employees stay engaged through gamification, with real-time feedback and performance-based rewards.
Before the call
- The manager customizes the script to fit the hotel’s standarts and style, also adds special offers or promotions that should be mentioned.
During the call
- In real time the AI supervises if the script and the standarts are being followed.
- The AI gives live prompts for the conversation.
- The system helps to address customers special needs and objections.
After the call
- The system provides simple feedback to the rceptionist, highlighting what went well and what could be improved.
- The rceptionist earn points for each successful call, and compete with colleagues for top spots on the leaderboard.
Who benefits from Hishoo AI?
Hishoo AI isn’t just another tool—it’s a game-changer for your entire hotel team.
From managers to front-desk staff to your valued guests, everyone wins.
FOR HOTEL MANAGERS:
stay in control, maximize revenue
- OPTIMIZE TEAM PERFORMANCE – Gain real-time insights on call quality, upsell execution, and guest satisfaction.
- FASTER & SMOOTHER ONBOARDING – New hires perform like experienced staff from day one with step-by-step guidance.
- MOTIVATE WITH GAMIFICATION – Reward upselling success and service quality, creating a competitive, engaged team.
- MAKE DATA-DRIVEN DECISIONS – No more guesswork—use clear reports to improve guest interactions and boost revenue.
FOR HOTEL STAFF:
less stress, more confidence, more fun
- REAL-TIME ASSISTANCE – Never feel lost in a conversation — Hishoo provides instant guidance on what to say next.
- WORK WITH EASE & ENJOYMENT – AI-backed support means fewer mistakes, less stress, and a more rewarding job.
- ENGAGE IN GAME – Track your progress and earn rewards through fun gamification elements.
- UPSELL LIKE A PRO – Get smart suggestions on services guests are most likely to book
FOR GUESTS:
personalized, effortless service
- A HOTEL THAT UNDERSTANDS YOU – Every call feels thoughtful, seamless, and customer-focused.
- TAILORED RECOMENDATIONS – Staff always knows your preferences, making personalized offers easy and relevant.
- MORE PROFESSIONAL CALLS – No long waits, no confusion—just smooth, efficient service every time.
- GUESTS EXPECT PERSONALIZATION – In a poll conducted by Hishoo among frequent travelers:
76% of guests appreciate a personalized call from the hotel before their stay
A Hishoo-conducted poll among frequent travelers revealed that 35% want hotels to call them after booking to ask about preferences and offer special experiences, while another 41% have no objections to such a call.
Monitor, support, and inspire your staff effortlessly!
- Ensure every call is handled professionally – boosting guest satisfaction.
- Gain clear performance insights – helping your team refine their skills.
- Simplify onboarding – new hires feel supported and ready from day one.
- Motivate and engage your team – gamification makes excellence rewarding.
Hishoo AI – your partner in seamless hotel management.
Try it free for 30 days no risk, just results!
Choose one of our core plans
FAQ
HOTEL MANAGERS FAQ
(also hotel owners)
Even well-trained employees can forget steps or miss opportunities under pressure. Hishoo provides real-time guidance to support employees after training ensuring the implementation of new knowledge/ standards is consistent and seamless.
No! True hospitality is about human interactions! Hishoo is designed to enhance, not replace, human interactions. It acts as an AI-powered assistant that helps your staff sound more confident, professional, and guest-focused during calls.
Not at all! Hishoo is built for seamless adoption — no complex setup, only simple IT integration. It works in the background, providing instant value from day one.
Every guest interaction is an opportunity to drive revenue. Hishoo ensures your team makes the most of every call by guiding them through upselling opportunities, personalizing guest experiences, and maintaining service excellence — all of which lead to higher conversions and increased revenue.
Hishoo is a coaching tool, not surveillance. It supports and motivates your staff. Gamification and fair feedback make performance tracking transparent and rewarding.
HOTEL STAFF FAQ
(front desk, reservations, sales)
Hishoo is here to make your job easier. To simplify your clients interactions. It provides helpful navigation, and real-time prompts so you never forget key steps or struggle with difficult guest requests.
Not at all! Hishoo’s prompts are natural and flexible. Feel free to use it conveniently for your guest’s interactions.
Our AI helps save your time. Hishoo runs in the background, assisting you in real-time while you handle calls as usual. It’s there to support you.
Hishoo is about positive support. It provides feedback and rewards your successes through gamification and recognition. With Hishoo there is no room for subjective judgments, everything is fair and transparent for both employee and manager.
Interacting with guests all day is a demanding job. There are days when moods can affect performance, but with Hishoo, you can consistently maintain high service standards no matter what. Even the best employees miss opportunities sometimes. Hishoo ensures you always meet hotel guest interaction standards.
What if your staff handled every call with confidence and precision?
- Every guest conversation follows a seamless structure, increasing bookings.
- You get valuable insights into team performance and service quality.
- New employees integrate faster, performing effectively from day one.